URL details: stateofprogress.blog/2022/01/11/the-role-of-software.html
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The role of software | State of Progress
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A few weeks ago I ordered a cab through an app to get me back to my hotel from a visit at a friend’s house in London. Two peculiar things happened at this moment. First, the driver pretended to pick me up and then completed the ride immediately, so they could get the minimum £4 tariff — I will not deal with this right now. Next, the app charged me an additional £15 “technology fee” — that is what I want to talk about.
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